Career Article 102:|
Getting Along at Work
By Tamara Dowling, CPRW
Many problems in the office can be traced back to a difference in perceptions. You've heard the phrase, "There are at least two sides to every story." But when you're in the situation, it feels like the other person just doesn't understand.
Whether you're working in a large corporation, or a small office, or in your home office, you are going to run into this situation. You see it your way, they remember it another way, and so it goes.
Why does it happen?
We see things in our unique way. We have our own experiences, and values. In most cases, we are not intending to cause a problem. We may think our co-worker's idea does not make sense, or that it will not work.
How can we bridge the gap, and "see eye to eye" with our co-workers?
We first can acknowledge that we have certain perceptions, and how we see things is our perception, not reality.
We can also share a complete explanation, and practice active listening to be sure our message is clear.
How can we avoid negative feelings that may arise?
Accept our co-workers, and appreciate their point of view.
Ask for explanation and additional facts, when you need it.
Be in a problem-solving mode. It is more important to solve the problem than it is to be right.
With good communication, and a little understanding, you'll not only improve your professional relationships, you'll be more productive.